Terms of use

Welcome to the UNITEK Hong Kong flagship store, to provide you with a happier and more complete shopping journey. We will list the following terms of use to give you a clearer understanding of the terms of use of our online shopping store. When you browse this online shopping store, it means that you have accepted and abide by the relevant terms and conditions. You must evaluate and assume all the contents and related risks of using this online shopping store, and the company reserves the relevant terms and conditions to change or right to change without notice.

The company's online shopping store is owned and operated by UNITEK International Group Limited, and any terms of use regarding the company's online shopping store also apply to the employees of UNITEK International Group Limited.

User Rules

Users are not allowed to post any abusive, violent, defamatory, obscene, or slanderous words on this platform. If it is found that this code is violated, the company reserves the right to delete such content.

By using this platform, you agree to ensure that your username and password are properly maintained, as well as the responsibility for all activities and decisions made in that account. UNITEK International Group Limited will not be held responsible for any losses incurred by users who fail to comply with these terms.

Our trademarks, service marks and copyrights

The company's trademarks and service marks are owned by UNITEK International Group Limited, and we reserve all rights to pursue unauthorized use. All images, designs, logos, service marks and trademarks in the company's online shopping store UNITEK International Group Limited may not be used for any commercial or non-commercial use without the permission of UNITEK International Group Limited. In addition, all trademarks, product names, company names and logos appearing in our online shopping store are the exclusive property of UNITEK International Group Limited.


The Company shall make every effort to ensure that the prices, information and quantities of the goods listed on the website are updated. The company reserves the right to change the price and quantity of the goods without prior notice, and all orders are subject to the company's sole discretion and acceptance based on stock availability. If any item is out of stock and cannot be provided to the customer, we will notify you by phone or email before your requested delivery date, and the company will make final confirmation depending on the availability of the relevant item in the order.

Shipping and Shipping

All goods are sent by SF Express, and free shipping is available for purchases over $150. The delivery address includes OK convenience store/smart locker/SF service station/customer-designated business/residential address.

S.F. Express **

Overseas orders are not accepted, please contact the local UNITEK agent to purchase.

- When Gale No. 8 is hoisted or Black Rainstorm Warning is in effect, delivery service time may be delayed.

- If the consignee fails to collect the ordered goods within the agreed time, the company reserves the right to charge the customer a delivery fee for re-delivery.

- It is the customer's responsibility to notify the company immediately of any changes to the delivery address.

- The Company reserves the right to refuse delivery of goods to any customer at its absolute discretion.

shipping time

After receiving your order, our company will process it as soon as possible, the general time is about 7-18 working days (except for special circumstances such as Qinghai inspection), the delivery time of individual goods still depends on the delivery destination you choose and delivery method.

The company's working days are Monday to Friday, 9:00 am to 6:00 pm Hong Kong time, excluding public holidays in Hong Kong. Orders from Monday to Friday will be processed and shipped on the next business day; orders placed on Saturday, Sunday and public holidays will be processed and shipped on the next business day.

Replacement Terms and Related Policies

damaged goods

The company will carefully check and package before shipment to ensure that each item is shipped in good condition. However, the goods may be damaged during delivery. Customers must check whether the ordered goods are damaged when receiving the goods.


We only accept the exchange or return of products purchased on this website www.unitek-hk.com. For UNITEK products purchased in online stores or stores outside this website, please contact the responsible agent directly for return and exchange, UNITEK International Group Limited will not be processed. If the quality of the goods is found to be different within two years of purchase, please contact the customer service department for follow-up and arrangements. After the customer assistant understands the problem, the customer will ask the customer to send the goods to the UNITEK Hong Kong headquarters office (Phase 3, Enterprise Plaza, Room 02, 16/F, No. 39 Wang Chiu Road, Kowloon Bay), and the buyer shall bear the relevant freight. Once tested, if it is a product quality problem, we will replace the same product model for the customer. If the model is out of stock, we will issue a cash rebate (Discount Code) of the same value through the online store for the customer to use next time. UNITEK International Group Limited reserves the right to verify the condition of the goods. Customers must present a valid receipt for exchange processing.

Other details

These Terms shall be construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and shall be governed by the laws of Hong Kong. The application of each part of these Terms is limited to the extent permitted by such law. If any part of these Terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part shall be declared invalid in that jurisdiction, but shall not invalidate the remainder of these Terms or such part in other jurisdictions The validity, legality or enforceability of the zone will not be affected. The Company reserves the right to amend these terms and conditions at its absolute discretion. In case of any dispute, the company reserves the right of final decision.