We take our clients' privacy very seriously. We will only collect your personal data in the following circumstances.

We will only use your name and other information about you in accordance with this Privacy Statement. We will only collect data from you as necessary and in connection with the transaction.

Please read the following information carefully to understand what information we collect and use, and if you have any questions, please contact us at support@unitek-hk.com. When entering this website, you confirm that you have read, understood and agreed to be bound by the relevant terms. If you do not agree with any of the terms, please stop browsing or using this website.

Privacy Statement Changes

By posting the newly revised terms on the website, the newly revised terms will take effect immediately. It is the user's responsibility to regularly review the website and the Privacy Statement for changes to the terms. Continuing to use this website after the Privacy Statement has been revised means that you understand and agree to the newly revised terms of this website.

Personal Data Collection

When creating an account, the personal data we collect from you may include name and email address. When you order products or use our services, we will also ask you to provide your shipping address, contact number, credit card information or other related information. The information we request from you is mandatory. If you do not wish to provide certain mandatory information, we will not be able to provide you with some services.

The personal data we collect will be used for some or all of the following purposes:

to process your account application;

verify your account identity;

record your purchases;

exercise your exclusive offers;

To provide you with the products and services you have requested;

To process purchase orders from our store and online store, including verifying and carrying out the status of your payment details;

Shipping your purchases;

To provide you with updates on shipment status and customer support;

To provide you with information about the Products;

To process your order, or to provide services and information at your request or through this website;

To follow up on your enquiries, investigate complaints, suspected suspicious transactions and research service improvement measures;

Sort and analyze data so that we can understand your characteristics and purchasing behavior, provide you with other services that better meet your needs, and assist us in selecting retail products or services that may be of interest to you;

Where we have obtained your consent or indicated no objection, we will use your personal data for direct marketing purposes to you, whether by mail, email, phone call, text message or whatever channels are available now or in the future.

Retention of personal data

Unless required by law to keep your personal data for a specific period of time, the company will only keep personal data until the original purpose of collecting personal data is achieved. We will falsify, clean or anonymously process unnecessary personal data in the company's system according to the company's internal procedures.

update personal information

You can access your account on this website and update your profile at any time.

Name, Phone and Shipping Address

We may give your name, telephone number and address to a third party (such as a courier company) for delivery.

Information shared by third parties

We do not sell or buy or sell customer personal data collected online to third parties. Customer identifiable personal data will never be disclosed to third parties if the relevant customer consents, or is authorised for such disclosure or such disclosure is permitted or required by law.

online payment

The third-party online payment platform will process your credit card payment on this website. You must submit correct and not misleading information to our agent. You must ensure that the latest information is submitted. Please notify us of any changes. You will be required to provide the credit card holder's name, credit card type, credit card number, credit card expiry date and credit card security number. We may retain your order information, but for security reasons, we cannot directly retrieve your credit card information. You can log in to your account to access order information. Here you can see information about completed orders, orders in progress, and orders to be dispatched. You can also manage address data, bank details and subscribed newsletters. It is your responsibility to keep personal data confidential and not allow it to be obtained by unauthorized third parties. Unless we are in error, we will not be held responsible for any improper use of passwords.

personal data security

The Company will use all reasonable endeavours to ensure that all personal data held by the Company is stored in a safe and secure place and can only be accessed by authorized Company personnel or third party service providers. We use encryption technology to protect your personal data. Please note that no system can be completely invulnerable, and it is impossible to guarantee the complete security of any information provided on the Internet. Therefore, the company cannot guarantee the security of the information transmitted by you to the company or received from the company on the Internet.

Children's Privacy

We do not plan or intend to obtain information from persons under the age of 18. To respect the privacy rights of minors, minors under the age of 18 should not provide any information on this website. The company requires children to be supervised by their parents when browsing this website.

computer data collection

When you browse this website, our server will automatically record the information sent by your browser. Information includes:

the IP address of your device;

browser category;

the pages you browsed before browsing this website;

pages viewed within this website;

Time of use on the above pages, products and information searched on this site, time and date of access, and other statistical data.

The information collected is used for analysis and evaluation purposes to help improve this website and the services and products we offer. The information is also not personally identifiable.

Access data or opt out of direct marketing communications

To access information or to opt out of receiving direct marketing messages, email to support@unitek-hk.com.